Hours: Mon, Wed, & Fri: 8 am – 5 pm | Last Friday of the Month: 8:00 AM to 12:00 PM | Tues & Thurs: 8 am – 6 pm | Sat & Sun: Closed

Comprehensive, Compassionate Care at Dirigo Veterinary Care

We offer urgent care and house-call services
for comprehensive and convenient care.

Comprehensive, Compassionate Care at Dirigo Veterinary Care

We offer urgent care and house-call services for comprehensive and convenient care.

Welcome to Dirigo Veterinary Care

At Dirigo Veterinary Care, we’re all about the service! We expertly care for cats and dogs, and we go above and beyond to create a warm, welcoming atmosphere where your furry companions feel at home.

Dr. Townsend, our clinic’s founder and dedicated veterinarian, created our straightforward yet impactful mission: putting the “caring” back into veterinary care. Our team is dedicated to making your visit as comfortable and stress-free as possible. When you choose us, you choose a partner who genuinely cares about your pet’s well-being.

Our Commitment to Service
At Dirigo Veterinary Care, we provide a wide range of services while proudly staying independently owned and operated. Our commitment to being your trusted partner in pet care goes beyond the medical aspects. We aim to create a friendly, welcoming, service-oriented environment with that hometown feel.

We’re Not Just Your Veterinarian—We’re Your Neighbor
As members of the Waterville community, we take our role in your pet’s care seriously. We know that pets are not just animals; they are cherished members of your family. That’s why we go the extra mile to ensure your pet feels at ease from the moment they enter our doors.

Meet Dr. Townsend

Dr. Matthew Townsend is a compassionate veterinarian with deep roots in the Waterville community of Maine. Born and raised on a local dairy farm, he recently realized his dream of opening his own veterinary practice.

After 25 years of providing excellent veterinary care to animals large and small, Dr. Townsend now focuses on caring for dogs, cats, and pocket pets and ensures every patient receives specialized, compassionate attention. Beyond his professional expertise, he actively engages in community affairs, having served on the Waterville town council and collaborated with the humane society. Dr. Townsend’s medical excellence and strong sense of local commitment make him a trusted figure in the hearts of Waterville residents.

Our Comprehensive Services

Our services cover a range of veterinary services for cats and dogs in Waterville and surrounding communities, including:

EXCELLENT
Based on 28 reviews
Jessica Chase
Jessica Chase
2 weeks ago
I brought my two ladies in today for exams and shots. We had Brion R. and I just want to say- he really is wonderful! Super friendly, funny and knowledgeable. He did great with both of my dogs. Thankful to have found a local vet that was such a good fit.
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Jenny King
Jenny King
4 weeks ago
When we heard Dr. Townsend was opening this practice - we hopped on board as fast as we could! I scheduled an annual visit for our 2 dogs, and let me tell you it was the most thorough exam I've ever had at a vet's office. Everyone there is very passionate about what they do - and it shows! I had their 2nd annual visit yesterday, and this time it was with Dr. Reagor. Again - absolutely blown away by the level of care and service - it's amazing to see how much everyone at Dirigo Vet cares about the animals they care for and it's inspiring to see that level of passion. Paige was phenomenal as well, and there was another gentleman that assisted that unfortunately I'm not sure what his name was - but he was great as well. I want to thank you all for going above and beyond - we appreciate you all!
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Larissa Taylor
Larissa Taylor
3 months ago
Dr Townsend is absolutely wonderful. My cat had a very thorough wellness exam and throughout he did his best to make her comfortable. She didn't even twitch when he gave her the rabies exam. You can tell he loves animals. There was no hurrying throughout, and my cat was calmer at the end than at the beginning. The staff is equally welcoming and caring. I can't say enough about how happy I am!
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Jedan Stinchfield
Jedan Stinchfield
5 months ago
Everyone said Dr Townsend was the best... it's soooo true! Wow we are so happy we found him. Everyone at Dirigo is so great to deal with. Compassionate and kind. There aren't many places like this anymore. Dr Townsend is just a wealth of knowledge. He was able to answer question no other vet has been able to yet. His prices are very reasonable too for the amazing service you are getting. Often times you may find a vet who cares, but to find a whole OFFICE AND vet who cares and are not just about money is so refreshing. If you are fortunate enough to become a patient there don't take it for granted! We're just so thankful we found him.
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Sarah Jordaan
Sarah Jordaan
8 months ago
I’ve had animals all my life and this is by far the best experience I have ever had with a veterinary clinic. Dr. Townsend came with very high recommendations from my 90 year old dairy farmer grandmother who has known him as a vet for many many years. He is experienced and knowledgeable and has given the very best care to my dog and 3 cats through surgeries, regular check ups and emergency visits. Dr. Townsend and every person on staff at Dirigo genuinely care about animals and their humans. They listen to me and treat me with respect. Appointments are easy to make and prices are very reasonable. The office is always busy but they have a magical way of giving you all the time and attention you need. I can’t recommend them enough!
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Pet Urgent Care, When It Matters Most

We know the importance of having a trusted veterinarian available when your pet isn’t feeling well. That’s why we proudly offer pet urgent care services during regular business hours. Whether it’s a sudden illness, an unexpected injury, or a troubling symptom, you can count on us to be there for you and your pet.

Compassionate House Calls
We understand that some pets are more comfortable in their own environment. That’s why we offer house call services for general wellness check-ups and, when the time comes, compassionate euthanasia. We aim to provide your pet the care they need wherever they’re most comfortable.

Your Caring Waterville Veterinarian

Are you searching for a dedicated and caring vet near you? When you choose Dirigo Veterinary Care as your partner in pet care, you choose a team dedicated to putting your pet’s needs first. Schedule an appointment today and join us in putting the “caring” back into veterinary care!

Dirigo Veterinary Care provides comprehensive veterinary care for dogs and cats in Waterville, Fairfield, Winslow, Oakland, and the surrounding areas.